The scam works like this: The person calling says, "This is (name), and I'm calling from the Security and Fraud Department at VISA. My badge number is 12460 Your card has been flagged for an unusual purchase pattern, and I'm calling to verify. This would be on your VISA card which was issued by (name of bank). Did you purchase an Anti-Telemarketing Device for $497.99 from a Marketing company based in Arizona?"
When you say "No", the caller continues with, "Then we will be issuing a credit to your account. This is a company we have been watching and the charges range from $297 to $497, just under the $500 purchase pattern that flags most cards. Before your next statement, the credit will be sent to (gives you your address), is that correct?"
You say "yes". The caller continues - "I will be starting a Fraud investigation. If you have any questions, you should call the 1- 800 number listed on the back of your card and ask for Security.
You will need to refer to this Control Number. The caller then gives you a 6 digit number. "Do you need me to read it again?"
The caller then says, "I need to verify you are in possession of your card". He'll ask you to "turn your card over and look for some numbers". There are 7 numbers; the first 4 are part of your card number, the next 3 are the security Numbers that verify you are the possessor of the card. These are the numbers you sometimes use to make Internet purchases to prove you have the card.
This is the sneaky part. Why do they need to know you are in possession of the card at this very minute? If you are not they can just cancel the account.
The caller will ask you to read the 3 numbers to him. After you tell the caller the 3 numbers, he'll say, "That is correct, I just needed to verify that the card has not been lost or stolen and that you still have your card. Do you have any other questions?" After you say "No", the caller then thanks you and states, "Don't hesitate to call back if you do", and hangs up.
If you read those three digits to the scammer you have just given them the last piece of information needed to complete an on-line purchase.
Your financial institution will NEVER ask for your PIN, your password, or that security code. If someone wants you to "verify" those numbers do NOT do it.
You actually say very little, and they never ask for or tell you the card number. But after we were called on Wednesday we called back within 20 minutes to ask a question. Are we glad we did! The real VISA Security Department told us it was a scam and in the last 15 minutes a new purchase of $497.99 was charged to our card.
To make a Long story short, we made a real fraud report and closed the VISA account. What the scammers want is the 3-digit PIN number on the back of the card. Don't give it to them. Instead, tell them you'll call VISA or Master card directly for verification of their conversation. The real VISA told us that they will never ask for anything on the card as they already know the information since they issued the card!
Did you catch that?
"The real VISA told us that they will never ask for anything on the card as they already know that information since they issued the card!"
Your financial institution will not ask for your account number, PIN, password, validation codes, or other security information because they already know them. |
If you give the scammers your 3 Digit PIN Number, you think you're receiving a credit. However, by the time you get your statement you'll see charges for purchases you didn't make, and by then it's almost to late and/or more difficult to actually file a fraud report.
What makes this more remarkable is that on Thursday I got a call from a "Jason Richardson of MasterCard" with a word-for-word repeat of the VISA scam. This time I didn't let him finish. I hung up! We filed a police report, as instructed by VISA. The police said they are taking several of these reports daily! They also urged us to tell everybody we know that this scam is happening. |
