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Name
brand companies
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MCI, Sprint, Cable & Wireless, Qwest, AT&T, etc.
Service is usually excellent with good customer support, but
often at a premium price.
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Advantages
- These
companies own their own lines and provide good service.
- Good
24x7 customer service.
- Many
plans to choose from and bargains can be found.
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Disadvantages
- Pricing
may not always be competitive.
- There
are so many plans to choose from that selecting a plan can
be very confusing.
- You
may have to ask for the best rates.
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Resellers
-
Smaller companies that resell services, with names you won't
recognize. Some own their lines, others lease them. Service
is usually excellent at favorable pricing but with more limited
customer support.
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Advantages
- Service
is generally quite good.
- Rates
are usually very competitive.
- Innovative
billing options can reduce rates even further.
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Disadvantages
- Choices
of service may be limited, however, there is less confusion
about rates.
- Customer
service may be limited and may not be 24x7.
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Dial-around
services
-
Heavily advertised on TV and by mail. Dial 10-1x-xxx
to use the service. Services and pricing vary. Read
the fine print carefully!
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Advantages
- Services
can be cost-effective for many people.
- Many
types of services available.
- Many
dial-arounds are run by large companies.
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Disadvantages
- Services
can be unexpectedly costly due to minimum usage, monthly
fees, etc. so read the fine print carefully.
- You
will also need to choose a regular long distance carrier
to avoid penalties and fees.
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